This website and all the services offered by the company are fully subject to the rules and conditions set by the company. By using this website and ordering any service or product, the customer is deemed to have accepted these terms in advance. The company reserves the right to terminate the relationship with the customer or refuse to provide services without giving any reason.
Access to this website or purchasing any service from the website is restricted to individuals aged 18 and above. The company reserves the right to request additional information to verify the age of the customers. In case of providing false information, the company holds no responsibility, and the order or service may be canceled.
The company reserves the right to change the information and prices related to the products and services on the website without prior notice. Therefore, customers should regularly check the website and stay informed about the changes. It is the customer's responsibility if they are unaware of any changes made by the company.
All services and products offered by the company are intended for commercial use only. The company reserves the right to block customer access if it deems necessary to prevent misuse of the website.
Additionally, the company cannot be held responsible if customers are unable to access the website due to any technical malfunctions or internet connection issues. Customers cannot claim any compensation from the company in case of such interruptions.
All orders are subject to the company's final approval. Orders placed by customers through the website will only be valid if confirmed by the company. The company reserves the right to reject or cancel any order for any reason. In cases where orders cannot be fulfilled due to stock availability, production processes, or logistical reasons, the company may cancel the order and will not be held liable to the customer.
The company processes orders and production schedules according to its own planning. The estimated delivery dates provided are for informational purposes only, and the company does not guarantee delivery on these dates. Delays in delivery may occur due to reasons beyond the company's control. The customer cannot claim any compensation or rights in the event of delivery delays.
Any delivery issues caused by incorrect or incomplete addresses provided by the customer are the sole responsibility of the customer. The company works with specific logistics providers for deliveries and cannot be held liable for any disruptions related to the operations of these providers. The customer is responsible for inspecting the vehicle upon delivery. Any damage claims made after the vehicle is received will be considered the customer’s responsibility, and the company will not assume any liability in this matter.
The company may, at its discretion, request additional fees during the delivery of the products. Changes to delivery terms may be applied without prior notice, and these changes will become valid with the customer's acceptance.
The company provides a specific warranty period for the vehicles offered for sale. This warranty covers only manufacturing defects and is valid for issues arising under normal usage conditions. The warranty period is specified separately for each vehicle and will be communicated to the customer at the time of delivery.
Under the warranty, defects arising from manufacturing faults will be repaired free of charge, subject to the company's approval. However, situations not covered by the warranty include damages resulting from user error, accidents, natural disasters, or improper use of the vehicle. In such cases, repair or replacement services will be provided for additional fees.
Customers are required to report any defects occurring during the warranty period through the communication channels specified by the company. Providing all necessary information for diagnosing the defect is crucial for the company's assessment. The company must carry out all warranty-related services using original spare parts present in the vehicle. Otherwise, the warranty may be deemed void.
After the warranty period expires, any maintenance or repair requests related to the vehicle will be the responsibility of the customer, and the company reserves the right to charge the fees it has set for these services. All services not covered by the warranty will be carried out with the customer’s approval and billed at the previously specified rates.
The company reserves the right to make changes to the warranty conditions, and these changes may be implemented without prior notice to the customer. By accepting the warranty terms, the customer agrees to act in accordance with these conditions.
​Customers have the right to request a return or cancellation after confirming their orders. However, this right is only valid within the framework of the conditions set by the company. After an order for a vehicle is confirmed, the customer must carefully review the return conditions before making a cancellation or return request.
Return requests will only be accepted if made within 14 days of the vehicle's delivery. Requests made within this return period will be subject to the company's approval. The vehicle must be returned unused, in its original packaging, and with all documents and accessories included. During the return process, the vehicle must not have suffered any damage or loss of value.
The customer is responsible for providing all necessary information and documentation for the return process. For customers whose return requests are accepted, the refund process will be initiated after the vehicle reaches the return address specified by the company. The refund will be completed within 30 days after the return approval is received. Refunds will only be processed using the payment method used for the original purchase.
Cancellation requests are accepted before the order is confirmed. After the order confirmation, cancellation requests will be evaluated solely at the company's discretion. A cancellation fee may be charged for canceled orders, and this fee may vary depending on the date the vehicle was confirmed.
The company reserves the right to make changes to the return and cancellation terms. Changes will be announced on the website, and customers will be required to accept these conditions. By accepting these terms, the customer agrees to act in accordance with the specified conditions.
All vehicle orders must be made using the payment methods predetermined by the customer. Delivery of the vehicle will only occur upon the full completion of the payment process. The customer is required to choose one of the payment options specified during the ordering phase. The company only accepts payment methods that it has defined as secure and reserves the right to make changes to these options.
The customer guarantees that the information provided during the payment process is accurate and up to date. In cases of incorrect or incomplete information, the company will not be held responsible, and it cannot be held liable for any order cancellations resulting from this.
If there is any delay in the payment process, the company reserves the right to suspend or cancel the order. The customer accepts any damages that may arise from such delays and cannot claim any compensation from the company.
The installment payment options offered for vehicles can only be used in accordance with the conditions set by the company. In the case of installment payments, if the customer fails to make payments by the due date, the company has the right to demand immediate payment of all receivables. In case of delay, the company may charge late fees.
After the payment process is completed, the customer will receive an invoice that includes the order and payment details. Invoices will be sent to the specified email address. The customer is responsible for checking the invoice details. Any errors or inaccuracies related to the invoice must be reported to the company within 7 days from the invoice date.
The company reserves the right to make changes to the payment terms. Any changes will be published on the website, and customers will be required to accept these conditions. By accepting these terms, the customer agrees to act in accordance with the specified conditions.
The company takes necessary measures to protect its customers' personal information and ensure their privacy. The personal information provided by customers will only be used for the purpose of fulfilling the services offered by the company, processing orders, managing customer relationships, and complying with legal obligations. This information will not be shared with third parties without customer consent.
When registering on the website, the customer agrees to provide information such as name, surname, email address, phone number, and address. This information will be used to effectively manage customer service and order processes. The customer commits that this information is up to date and accurate.
The company implements the necessary technical and administrative measures to ensure the security of personal information. However, since security cannot be guaranteed during data transmission over the internet, the company is exempt from any liability arising from the misuse of customer information.
Customers can update or change their information at any time. The company will take the necessary steps to fulfill requests for updating customer information but cannot be held responsible for any delays that may occur during this process.
The customer accepts that their personal information will be retained for a certain period. This period will be determined in accordance with legal requirements and company policies. After the retention period expires, customer information will be securely destroyed.
The company reserves the right to make changes to the privacy policy. Any changes will be published on the website, and customers will be notified. By accepting these terms, the customer agrees to be bound by the specified privacy conditions.​​
The company cannot be held liable for any direct or indirect damages resulting from the use of the services and products offered on the website. The customer fully accepts responsibility for any damage, loss, or injury that may occur during the use of the vehicles. After the vehicle is delivered, all responsibility transfers to the customer.
The company makes every effort to ensure the accuracy, reliability, and completeness of the information on the website; however, it does not guarantee that this information is current and error-free. In the event that the information on the website is outdated, the company bears no responsibility.
Third-party websites that may be accessed via links on the website are not under the company’s control. Therefore, the company is not responsible for the content and privacy policies of these sites. The customer should exercise caution when accessing such sites and proceed at their own risk.
Maintenance and repair of vehicles should be carried out by authorized service centers. Repairs performed by unauthorized individuals or workshops may void the vehicle's warranty. In such cases, the company has no liability.
The company does not accept responsibility for damages arising from issues such as internet connection problems, technical failures, or service interruptions. The customer cannot claim any compensation from the company for such interruptions.
In addition to the above conditions, the company reserves the right to make changes to the limitations of liability. Any changes will be announced on the website, and customers will be required to accept these conditions. By accepting these terms, the customer agrees to act in accordance with the specified limitations of liability.
Any disputes arising from the application or interpretation of these terms and conditions will first be attempted to be resolved through mutual agreement between the parties. The parties will act in good faith and engage in negotiations to resolve any disagreements.
If the parties cannot reach an agreement, the courts located in the jurisdiction of the company's headquarters will have authority to resolve the disputes. By accepting these terms, the customer acknowledges the jurisdiction of the specified courts in the event of any dispute.
The customer accepts that these terms will remain valid as a whole upon their entry into force and will continue to be valid unless any modifications are made to these terms.
The company reserves the right to make changes to these terms as it deems necessary. Any changes will be published on the website and communicated to customers. The customer is responsible for keeping track of these changes and must cease using the website if they do not accept the modifications.
These terms and conditions will be governed by the laws of the specified jurisdiction and interpreted in accordance with their provisions. By accepting these terms, the customer agrees to act within the specified legal framework and assumes responsibility under the aforementioned conditions.